Frequently Asked Questions

Experts FAQ's

What is HeyWith?

HeyWith is a place to create personalized video content for your audience. You can use personalized videos to inspire, engage, and delight your audience by offering 1-on-1 Video Q&A, Consultation & Advice, Shoutouts, Knowledge & Feedback, Premium Videos, and other custom experiences.

How does it work?

To join HeyWith as a expert, you need to create an account, set your rate, and share your profile with your audience to receive paid questions. Once a new question is received, you have 7 days to record and upload your answer in video format. When you successfully upload an answer, you'll automatically get a payout in your bank.

How much money can I make?

There are no upper limits to earning, you'll earn as much money as you choose to answer questions & complete video requests. We've seen some experts earn more than $10,000 per month by just spending less than half an hour creating videos every day. The more questions you answer, the more money you will make.

When & how will I get paid?

You are paid on the 1st and 15th of every month. You can choose how you’d like to get paid: by PayPal or direct bank deposit. We're working to reduce the payout time by per week basis.

Is there any platform fees?

HeyWith does not charge any money from experts. You will earn the same amount as your rate. If your rate is $100, you will earn $100 in your bank account. However, to keep the platform operational, we may add additional (up to 20%) to the total rate to cover payment processing, hosting, support, and all other services cost.

Who uses HeyWith?

Currently, Advisors, Artists, Writers, Consultants, Counselors, Coaches, Developers, Entrepreneurs, Investors, Influencers, Doctors, Support Specialists, Mentors, Teachers & Tutors are using HeyWith to earn money while sharing expertise, personalized content, advice, knowledge, feedback, recommendations, and motivation to their audiences.

How do I tell my audience & clients?

You can promote your profile page on your social media accounts such as Blog, Newsletter, Twitter, Instagram, Facebook, Quora, YouTube and other platforms. The best way to inform everyone is to add HeyWith profile link into social media profile bio, so your new and existing audience will know about you. You can also share your profile link to users who are sending you DM for services, questions, and advice.

How do I know when I receive a new question or request?

As soon as the user asks you a question or send a request, you will receive an email from [email protected] You can also see all your new requests by visiting https://heywith.com/requests/new

Can I reject the question, if I don't want to answer?

Yes, you can always reject a new request by clicking on the red cross button 'Reject' from your requests list at https://heywith.com/requests/new. Your users will not be charged for rejecting a question.

Can I pause my account when I am away on vacation?

Yes, you can pause your account at any time by visiting the Settings Page. When you pause your account your users can not send you a request.

User FAQ's

How much does it cost to ask a question on HeyWith?

The cost of asking a question is set individually by creators. The price may vary depending on whom you are asking a question.

When will I get charged?

Your card will not be charged until your question is answered. When you ask a question, we will put a hold on your card for up to 7 days until your question is answered. If for some reason your question is rejected or not answered, the hold on your card will be removed within 7 days. We do not store card details, all payments are managed by Stripe.

Can I cancel or update my questions after asking?

Currently, it is not possible to update or cancel questions once asked. In the upcoming version, we will integrate this feature into our website.

What will happen if my question is not answered?

All experts have 7 days to answer your question. If the expert rejects or failed to answer a question, we will remove the hold on your card within 7 days.

How do I ask a question to someone who is not on HeyWith?

If you favorite experts are not taking questions on HeyWith, you can tell them about us by sharing our website link https://heywith.com or you can email us details at [email protected] so we can bring them to our platform.

Any other questions? We’re Here to Help! Please send an email to: [email protected] or click here to start live chat